Policies

    Our policies

    Everything you need to know about using Glottopia, your data, and your subscription.

    Terms & ConditionsPrivacy PolicyRefund PolicyShipping Policy

    Terms & Conditions

    • By using Glottopia, you agree to use the platform for personal or classroom Egyptian Arabic learning purposes.
    • You may not redistribute, resell, or share your account access with others outside of your direct classroom use.
    • Glottopia provides educational content in Egyptian Arabic (العامية المصرية) and reserves the right to update, add, or remove content at any time.
    • We may update these terms from time to time. Continued use of the platform after changes means you accept the updated terms.

    Privacy Policy

    • Glottopia collects only the information needed to provide your learning experience, such as your name, email, and progress data.
    • We do not sell your personal data to third parties.
    • Progress and activity data is used to personalize your learning path and improve the platform.
    • You may request deletion of your account and associated data at any time by contacting us.

    Refund Policy

    • Monthly subscriptions can be cancelled at any time and remain active until the end of the current billing period.
    • If you experience a significant issue with the service, contact us within 7 days of your payment for a review.
    • Refunds are evaluated case by case and are not guaranteed for partial use of a billing period.

    Shipping Policy

    • Glottopia is a fully digital product. There are no physical items shipped to you.
    • All content — lessons, games, stories, and culture topics — is delivered instantly online through your account.
    • Access is available worldwide wherever the platform is reachable, with no shipping or delivery fees.