Policies
Our policies
Everything you need to know about using Glottopia, your data, and your subscription.
Terms & Conditions
- By using Glottopia, you agree to use the platform for personal or classroom Egyptian Arabic learning purposes.
- You may not redistribute, resell, or share your account access with others outside of your direct classroom use.
- Glottopia provides educational content in Egyptian Arabic (العامية المصرية) and reserves the right to update, add, or remove content at any time.
- We may update these terms from time to time. Continued use of the platform after changes means you accept the updated terms.
Privacy Policy
- Glottopia collects only the information needed to provide your learning experience, such as your name, email, and progress data.
- We do not sell your personal data to third parties.
- Progress and activity data is used to personalize your learning path and improve the platform.
- You may request deletion of your account and associated data at any time by contacting us.
Refund Policy
- Monthly subscriptions can be cancelled at any time and remain active until the end of the current billing period.
- If you experience a significant issue with the service, contact us within 7 days of your payment for a review.
- Refunds are evaluated case by case and are not guaranteed for partial use of a billing period.
Shipping Policy
- Glottopia is a fully digital product. There are no physical items shipped to you.
- All content — lessons, games, stories, and culture topics — is delivered instantly online through your account.
- Access is available worldwide wherever the platform is reachable, with no shipping or delivery fees.